Logon Issues

Any issues involving logging into ELS (eBook Licensing System) will be addressed here.

Password Recovery
If you forget your single sign-on (SSO) password for the cpm sites or if the password you are using results in 'No such user or incorrect password&#...
Mon, 11 Dec, 2017 at 2:45 PM
Error: Code was already redeemed.
The "Code was already redeemed" error message is coming from google authentication and not related to CPM's PIN system. Try the following: ...
Wed, 25 Apr, 2018 at 4:48 PM
Password Rules
Your password must be a minimum of 8 characters and contain at least 1 uppercase letter, 1 lowercase letter, and 1 Number.
Thu, 5 Sep, 2019 at 10:49 AM